I\u2019m not normally a complainer. I\u2019m a doer. A fixer. A problem solver. But here goes:<\/p>\n
Why is it that it\u2019s so easy to sign up for a paid online service, but almost impossible to cancel it? Tell me if you agree.<\/p>\n
Last week I signed up for Intuits Data Protect service for a third method to backup my Quickbooks data. The first 30 days are a trial. But they still take your credit card info. Turns out IDP doesn\u2019t work if you leave QuickBooks open. So that doesn\u2019t work for me.<\/p>\n
So, I click on the handy link to cancel. I get an error that they are still processing my original order. Fine. Five days later, same message. So I had my staff call to cancel. They will only speak to me. Sigh. They didn\u2019t care who signed up or confirm if they were authorized.<\/p>\n
Another online vendor describes how to cancel online- pointing to a cancel button that didn\u2019t exist.<\/p>\n
Im a patient person. But I know these aren\u2019t mistakes or because the service is new. And the vendors are very experienced with online services.<\/p>\n
Ok. I have stepped down from my box.<\/p>\n","protected":false},"excerpt":{"rendered":"
I\u2019m not normally a complainer. I\u2019m a doer. A fixer. A problem solver. But here goes: Why is it that it\u2019s so easy to sign up for a paid online service, but almost impossible to cancel it? Tell me if you agree. Last week I signed up for Intuits Data …<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[7],"tags":[],"class_list":["post-365","post","type-post","status-publish","format-standard","hentry","category-business"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2gH3K-5T","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.ericstechblog.com\/index.php\/wp-json\/wp\/v2\/posts\/365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ericstechblog.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ericstechblog.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ericstechblog.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ericstechblog.com\/index.php\/wp-json\/wp\/v2\/comments?post=365"}],"version-history":[{"count":1,"href":"https:\/\/www.ericstechblog.com\/index.php\/wp-json\/wp\/v2\/posts\/365\/revisions"}],"predecessor-version":[{"id":366,"href":"https:\/\/www.ericstechblog.com\/index.php\/wp-json\/wp\/v2\/posts\/365\/revisions\/366"}],"wp:attachment":[{"href":"https:\/\/www.ericstechblog.com\/index.php\/wp-json\/wp\/v2\/media?parent=365"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ericstechblog.com\/index.php\/wp-json\/wp\/v2\/categories?post=365"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ericstechblog.com\/index.php\/wp-json\/wp\/v2\/tags?post=365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}